Refund Policy

1. Digital Service Nature

MagicInvite.in provides on-demand video invitation generation services. As this is a digital service, once a video is successfully generated, it is considered delivered and is not eligible for refunds.

2. Refund Eligibility

Refunds are only available in the following specific circumstances:

• Video generation failure due to technical issues on our end
• Service interruptions or errors that prevent delivery of the video
• Other technical issues that significantly impact the quality or usability of the service

3. Refund Process

If you experience any technical issues, please contact our customer support team at support@magicinvite.in with your order details and a description of the problem.

4. Processing Time

For eligible refunds, processing typically takes 5-10 business days from the date of approval.

5. Non-Refundable Cases

The following cases are not eligible for refunds:

• Successfully generated video invitations
• Changes in requirements after video generation
• Dissatisfaction with the design choices or templates available

6. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page.

7. Contact Us

If you have any questions about this Refund Policy, please contact us at support@magicinvite.in.